Zimara GmbH
Corporate Guidelines & Code of Conduct
Act Responsibly. Grow Sustainably. Shape Together.
Table of Contents
- Scope
- Our Values and Corporate Policy
- Humanity and Independence
- Long-Term Thinking
- Profitability and Growth
- Productivity and Product Quality
- Service
- Information and Communication
- Delegation of Responsibility
- Planning and Innovation
- Marketing and Market Research
- Organization and Certifications
- Personnel and Working Environment
- Personnel Development
- Workplace Health Management
- Workplaces and Safety
- Sustainability and Environmental Management
- Risk Management
- Continuous Improvement Process (CIP)
- Our External Appearance
- Dealing with the Public, Customers, and Suppliers
- Social Responsibility
- Internal Collaboration
- Structures and Decision-Making Paths
- Employees, Trainees, and Retirees
- Turnover
- Code of Conduct
- General Principles of Conduct
- Compliance with the Law
- Avoidance of Conflicts of Interest
- Integrity and Anti-Corruption
- Data Protection and Confidentiality
- Conduct in the Workplace
- Handling of Corporate Values and Property
- Reporting Channels and Whistleblower Protection
- Handling of Artificial Intelligence (AI)
1. Scope
This brochure applies to Zimara GmbH.
The corporate guidelines are available to all employees and are binding. They form the basis for our business actions and serve as a guide for all decisions and behaviors within the company.
2. Our Values and Corporate Policy
2.1 Humanity and Independence
We foster mutual respect, courtesy, helpfulness, openness, honesty, consideration, and integrity to create a respectful work environment. Our interactions are based on fairness and a positive, supportive atmosphere.
2.2 Long-Term Thinking
The Zimara family leads the company into the second generation with a sustainable and innovative perspective. Our goal is to preserve and further develop the company in the long term to ensure stability and growth for future generations.
2.3 Profitability and Growth
Strong profitability secures the future of the company. Growth is pursued in a strategic, sustainable, and innovative manner. Controlled expansion ensures long-term economic stability and job security.
2.4 Productivity and Product Quality
Enhancing productivity and maintaining the highest quality standards are at the heart of our work. Continuous process optimization and the use of the latest technologies guarantee outstanding results.
2.5 Service
Excellent, customer-centric service is our mandate. We offer customized solutions and strive for maximum customer satisfaction. Fast response times and personal support are very important to us.
2.6 Information and Communication
Transparent and digital communication channels promote efficient internal and external communication. Regular corporate updates contribute to an open and trustworthy corporate culture.
2.7 Delegation of Responsibility
Effective and goal-oriented delegation enables quick and competent decision-making. Independent work and the autonomy of employees are actively promoted.
2.8 Planning and Innovation
Strategic planning and technological leadership in innovation are central components of our corporate strategy. Creative approaches and forward-looking technologies secure our competitiveness.
2.9 Marketing and Market Research
Continuous market analyses ensure that our products and services are optimally aligned with customer needs. We utilize modern analytical tools and data-driven decision-making processes.
2.10 Organization and Certifications
Our corporate structures are efficient and adhere to international standards. Through certifications such as ISO 9001 and ISO 14001, we document our commitment to quality and sustainability.
3. Personnel and Working Environment
3.1 Personnel Development
We invest specifically in the further development of our employees. Through individual support programs, regular training, and a wide range of continuing education opportunities, we support lifelong learning and secure the company’s expertise in the long term.
3.2 Workplace Health Management
The health and well-being of our workforce are at the center of our actions. Through ergonomic workplace design, prevention programs, medical consultations, and flexible working models, we create an environment that sustainably promotes physical and mental health.
3.3 Workplaces and Safety
Workplace safety is our top priority. We design our workplaces ergonomically and conduct regular training and safety checks. Our goal is to minimize hazards, prevent workplace accidents, and ensure a safe working environment for all employees.
3.4 Sustainability and Environmental Management
Responsibility towards the environment and society is firmly embedded in our corporate policy. We continuously optimize our production processes, rely on renewable energy sources, and pursue ambitious CO₂ reduction targets. Resource conservation, recycling, and effective waste management are central elements.
3.5 Risk Management
Proactive risk management secures our ability to act even in challenging times. Through regular analyses, we identify potential risks early and implement preventive measures to minimize any impact on our company.
3.6 Continuous Improvement Process (CIP)
We view change as an opportunity. The continuous improvement process is deeply rooted in our corporate culture and forms the basis for innovation, efficiency, and competitiveness. Through regular feedback, the application of lean methods, and a learning-promoting environment, we ensure sustainable progress.
4. Our External Appearance
4.1 Dealing with the Public, Customers, and Suppliers
We maintain open, transparent, and fair cooperation with all external partners. Long-term, trust-based relationships with customers and suppliers are a central goal for us. Our actions are always characterized by reliability, competence, and a partnership-oriented dialogue.
4.2 Social Responsibility
As a responsible company, we actively engage in social issues. We consistently advocate for human rights, equal opportunities, and diversity. We firmly reject discrimination and corruption. Furthermore, we support social projects and sustainable initiatives – both locally and globally.
4.3 Internal Collaboration
We foster a corporate culture characterized by team spirit, innovation, and appreciation. Open communication channels, flat hierarchies, and respectful interactions are essential pillars of our collaboration.
4.4 Structures and Decision-Making Paths
Efficiency and clarity define our decision-making processes. Responsibilities are clearly delineated, and we actively involve our employees in decision-making. This approach enhances understanding of business contexts and strengthens identification with our corporate goals.
4.5 Employees, Trainees, and Retirees
We invest in our employees over the long term and support their professional development with commitment and vision. Trainees benefit from hands-on mentoring, structured training, and intensive development. We also maintain contact with former colleagues, as they are part of our history and identity.
4.6 Turnover
We strive for long-term cooperation with our employees. Through attractive working conditions, personal development opportunities, and a positive corporate culture, we create an environment that fosters loyalty and motivation. Low turnover is seen as an expression of satisfaction and trust – and as the foundation of our sustainable success.
5. Code of Conduct
5.1 General Principles of Conduct
Our corporate culture is based on mutual respect, integrity, responsibility, and openness. Every employee contributes to the positive image of Zimara GmbH and behaves in accordance with our core values.
5.2 Compliance with the Law
We commit to adhering to all applicable laws, regulations, and internal guidelines. Violations not only have legal consequences but also damage the trust in our company.
5.3 Avoidance of Conflicts of Interest
Business decisions must always be made in the best interest of Zimara GmbH. Personal interests must not influence business decisions. Potential conflicts of interest must be disclosed at an early stage.
5.4 Integrity and Anti-Corruption
We tolerate no form of corruption, bribery, or unfair advantage. Gifts and invitations are only acceptable within customary and appropriate limits. All employees are obliged to act honestly and responsibly.
5.5 Data Protection and Confidentiality
Careful handling of personal data and confidential information is an integral part of our corporate culture. We respect the privacy of all involved and act in accordance with the General Data Protection Regulation (GDPR).
5.6 Conduct in the Workplace
We strive to create a work environment free from discrimination, harassment, or bullying. Respectful and fair treatment among colleagues is the foundation of our cooperation. Diversity is both valued and promoted.
5.7 Handling of Corporate Values and Property
Company resources must be used carefully and responsibly. This applies both to physical assets such as equipment and materials and to intangible assets such as brands, patents, and know-how.
5.8 Reporting Channels and Whistleblower Protection
We encourage all employees to report any violations of this Code of Conduct or applicable law openly. Confidential reporting channels are available, and whistleblowers are protected from any disadvantage or retaliation.
5.9 Handling of Artificial Intelligence (AI)
Zimara GmbH recognizes the potential of artificial intelligence (AI) to enhance efficiency, optimize processes, and promote innovation. At the same time, we handle the use of AI technologies responsibly and transparently.
- The use of AI is always in accordance with applicable law, especially data protection and copyright law.
- Decisions that have significant impacts on employees, customers, or partners are not made solely through automated processes. Humans remain responsible in all essential cases.
- We regularly evaluate the quality, objectivity, and fairness of the algorithms used to avoid discrimination or bias.
- When using generative AI models, we ensure the protection of intellectual property and sensitive company data.
- Employees are trained in the use of AI tools and are informed about potential risks and opportunities.
- We promote an open, critical, and ethically reflective approach to new technologies.
The use of AI is intended to support our employees’ work – not replace it – and is aligned with our corporate values as well as our social responsibilities.
Note:
This document combines strategic corporate guidelines with binding rules of conduct. It serves as guidance and a benchmark for responsible, legally compliant, and value-based behavior in everyday professional life for all employees.
Let’s work together!
Zimara GmbH / Lange Lage 5 / DE-37154 Northeim
Tel: +495551/9820-0 / Email: Info@Zimara.com